Admin
Manage members
This is an admin task. The Members section is your roster of everyone in the neighborhood, where you approve newcomers and manage each person's access and role.
Open Members:
In the sidebar, under Settings, choose Members.
Tap the menu icon (in the top-left), then under Settings choose Members.
Tap the menu icon (in the top-left), then under Settings choose Members.
The roster is searchable and you can filter it by approval status (pending, approved, rejected, unclaimed) and by role (admin or member). Open a member to see their identity, household, approval status, role, and group memberships.
Approve new residents
When your neighborhood uses manual approval, new residents wait until you let them in. From Members (or the Onboarding dashboard) you can:
- Approve a pending resident. This sends them a "you're approved" email, attempts to link them to a matching household spot, and pulls them into any upcoming events they now qualify for.
- Reject a request to turn it away.
- Approve all pending at once when you're clearing a large first batch.
Manage access and roles
For existing residents you can:
- Disable a resident to revoke their access (this signs them out and blocks access without deleting anything), and enable them again later.
- Remove a resident from the neighborhood.
- Promote a resident to admin, or demote an admin back to a regular member.
To keep a neighborhood from locking itself out, you can't change your own role or remove yourself, and you can't demote, disable, or remove the last remaining active admin.
Rejecting and disabling both cut off access, but a resident turned away during approval shows as rejected, while an approved resident whose access you later revoke shows as revoked.